Shipping Policy
At Glass Mirror Pro, we provide high-quality custom glass with a transparent and reliable shipping process.
Shipping Cost
Shipping costs are automatically calculated at checkout based on the size, dimensions, weight, and delivery destination of your custom glass order.
Shipping Methods
Small orders are shipped via FedEx, UPS, or USPS.
Large or fragile orders are shipped via specialized freight carriers to ensure safe arrival.
Packaging
We use high-grade styrofoam, heavy-duty cardboard, and reinforced packaging materials to prevent breakage.
Order Processing & Delivery Times
Order Cut-off Time: 3:00 PM (MST) Mountain Standard Time (Cheyenne, WY).
Order Handling Time (Production): 2–5 Business Days (Monday–Friday).
Note: As all our products are custom-cut to your specifications, this time is required for precision cutting, tempering, and quality control.
Transit Time (Shipping): 1–3 Business Days (Monday–Friday).
Total Estimated Delivery Time: 3–8 Business Days.
Service Notes
- We ship exclusively within the contiguous United States; international shipping, Alaska, and Hawaii are not currently supported.
- Glass Mirror Pro reserves the right to cancel any order if the destination address is not accessible by our freight or courier partners.
Freight Delivery & Service Terms
Oversized and heavy items are shipped via designated freight carriers on a curbside delivery basis only. Delivery will be made to the nearest accessible point outside the property.
A valid phone number is required to coordinate delivery appointments. A signature may be required upon receipt.
Inside Delivery and White Glove Service are not included unless specifically requested in advance and confirmed in writing. Any additional services are subject to availability and extra charges.
Customers are responsible for ensuring access for delivery and availability at the scheduled time. Missed appointments, failed delivery attempts, or refusal of delivery may result in additional fees, including re-delivery or return shipping charges.
Some shipments may arrive in protective crates and may require basic unpacking by the customer after delivery.
Track Your Order
You can check your order status through your Account Dashboard or by using your order number here.
Contact Information
For any shipping-related inquiries, please contact us:
Phone: +1 888 852 8891
Email: support@glassmirrorpro.com